ORANGE

Challenge 1


Enriching the user experience

New experiences in the phygital world

2020 saw an exponential increase in digital uses. In just a few weeks, some services experienced growth equivalent to 10 years. Orange firmly believes that many of these transformations are permanent and that our personal and business relationships will continue in this phygital format.
Orange is looking for innovations that will improve the user experience of virtual meetings to make them more human, while enhancing the customer journey in our stores, cities, at home or at the office. With 5G, data and AI advancing these new uses, our priorities are focused on the following business opportunities:

• Virtual experiences at home to simplify purchasing and enhance product demonstrations

• Social shopping and in-store gaming experiences to increase engagement

• Virtual stores and remote immersive conversations with an advisor or salesperson

• Remote collaboration and meetings that are easily deployable in enterprises, trade shows and event sites for meetings or press conferences (“VR meeting for dummies”)

• Interactive sessions on the fly: low tech live interactions, a simple "digital whiteboard" to facilitate and enrich digital interactions between people with few/no digital skills and no specific equipment

• Virtual reality to improve the well-being of vulnerable people: giving seniors and people with disabilities greater access to services and become more autonomous.

Expected solutions:
Easy to implement, easy to use

Scope:
#AR #VR #XR #DigitalTwins #Data #AI #5G #UserExperience #UX

Challenge 2

Let’s make digital more responsible

• Green City:
  with cities committed to reducing their carbon footprint, we are working on measures such as reducing pollution, improving energy efficiency and mobility, avoiding waste and optimising recycling and water management. We’re looking for startups that address specific verticals through IoT or software solutions that can solve pain points. FIWARE compliance is an asset. We’re also prioritising solutions that promote citizens’ engagement with cities and communities to develop short circuits of consumption and mutual aid.

• Carbon Footprint:
  we want to limit our own footprint, while encouraging our customers to do the same, measured by a methodology proven beyond reasonable doubt. This incorporates a wide range of subjects, such as the protection of biodiversity, waste management, depollution, the durable use of natural resources, decreasing greenhouse gases in the production chain and more. We’re especially looking for new solutions outside the energy sector.

• Cloud & IT efficiency:
  not only are we installing more efficient infrastructure, we are also aiming to further reduce our residual consumption through optimized services: from AI to capacity planning and workload management. We’re also open to using disruptive liquid cooling and energy efficient AI computing solutions in our data centres and radio towers.

• Local Smart Grid:
  we are identifying solutions that will help us recover wasted heat and technical assets such as batteries and generators in the Local Smart Grid.

Expected solutions:
Solution's green impact have to be measured by a methodology proven beyond reasonable doubt

Scope:
#Sustainability #SocialImpact #Green #Energy #Battery #CO2 #SocialResponsibility #Recycling #Climate #Environment